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Submit a ticket

Tell us what the appliance is doing and where you were in the console. You'll receive a ticket ID and a private access key to check status.

Who you are

Name * Email *

Company / organisation

Your appliance

Appliance hostname Shown at the top of System › Hardware Diagnostics. Software / manual revision

The issue

Category * Priority *

Subject * Description * Up to 8,000 characters. Do not include API keys, CA private keys or passwords. Attachment (optional) One file, max 5 MB. Allowed: .conf, .jpeg, .jpg, .json, .log, .pdf, .png, .txt. Screenshots and logs are most useful.

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